Nuvari Health, LLC ("Nuvari," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
| Category | Examples |
|---|---|
| Identity Information | Full name, date of birth, gender |
| Contact Information | Email address, phone number, mailing address |
| Health Information | Medical history, current medications, health assessment responses, allergies, symptoms, treatment goals |
| Payment Information | Credit/debit card number, billing address (processed by our payment processor; we do not store full card numbers) |
| Account Information | Username, password, account preferences |
| Communications | Messages you send to us or to healthcare providers through our platform |
| Category | Examples |
|---|---|
| Device Information | IP address, browser type, operating system, device identifiers |
| Usage Data | Pages visited, time spent, click patterns, referring URLs |
| Location Data | General location derived from IP address (we do not collect precise GPS location) |
| Cookies & Tracking | Cookies, web beacons, pixels, and similar technologies |
We use the information we collect for the following purposes:
Nuvari recognizes that certain information we collect constitutes Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, technical, and physical safeguards to protect your PHI, including:
Your health information is used and disclosed only as permitted by HIPAA for treatment, payment, and healthcare operations, or as otherwise authorized by you or required by law.
We do not sell your personal information. We may share your information with the following categories of third parties:
| Third Party | Purpose | Information Shared |
|---|---|---|
| CareValidate (Telehealth Partner) | To facilitate physician consultations and clinical services | Health information, identity, contact details |
| Licensed Pharmacies | To compound and fulfill prescriptions | Prescription details, name, shipping address |
| Payment Processors | To process transactions securely | Payment information, billing address |
| Shipping Partners | To deliver medications | Name, shipping address |
| Analytics Providers | To understand usage and improve Services | Aggregated/de-identified usage data |
| Legal/Regulatory | When required by law, subpoena, or government request | As required by the specific request |
All third parties with access to PHI are required to execute Business Associate Agreements and maintain HIPAA compliance.
We use cookies and similar technologies to:
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of our Services.
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at privacy@nuvarihealth.com. We will respond within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have additional rights, including the right to access, correct, delete, and obtain a copy of personal data, as well as the right to opt out of targeted advertising and profiling. Contact us at privacy@nuvarihealth.com to exercise these rights.
For Washington state residents, please see our Consumer Health Data Privacy Policy.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a person under 18, we will promptly delete that information. If you believe a child has provided us with personal information, please contact us at privacy@nuvarihealth.com.
We implement industry-standard security measures to protect your information, including:
While we take reasonable measures to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
Our Services are intended for use within the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on our website. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Nuvari Health, LLC
Email: privacy@nuvarihealth.com
Website: nuvarihealth.com