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How It Works

How online peptide therapy works

Four simple steps to physician-directed wellness. No clinic visits, no waiting rooms, no hassle.

1
Assessment

Complete your online questionnaire

Start with a quick 5-minute health assessment. We ask about your wellness goals, medical history, current medications, and lifestyle. This gives your physician the full picture they need to build your personalized protocol.

⏱️ Takes about 5 minutes
🔒 HIPAA-compliant
📱 Complete on any device
2
Physician Review

A board-certified physician reviews your case

Within 24 hours, a board-certified physician licensed in your state reviews your assessment through the CareValidate physician network. They evaluate your health history, determine if a protocol is appropriate, and create a personalized prescription if medically indicated.

👨‍⚕️ Board-certified physicians
Within 24 hours
🏥 Licensed in your state
3
Pharmacy Ships

Your medication is compounded and shipped

Once your physician approves your protocol, the prescription is sent to a licensed compounding pharmacy. They prepare your medication using the same active pharmaceutical ingredients as brand-name drugs, quality-test it, and ship it directly to your door.

🏥 FDA-regulated pharmacy
📦 Ships within 24–48 hours
❄️ Cold-chain when required
4
Ongoing Care

Monthly check-ins and dosage adjustments

Your care does not end at delivery. You get monthly check-ins with your provider, dosage adjustments as needed, and 24/7 provider messaging. Your physician monitors your progress and adapts your protocol to keep you on track toward your goals.

💬 24/7 provider messaging
📊 Monthly check-ins
🔄 Dosage adjustments included

Built on trust

Every part of our process is designed for safety, quality, and transparency.

👨‍⚕️

Physician-Directed

Board-certified physicians prescribe and monitor every protocol. No AI-only prescribing.

🏥

Licensed US Pharmacy

FDA-regulated compounding pharmacies prepare every medication under strict quality controls.

🔒

HIPAA Compliant

Enterprise-grade encryption protects your health data at every step of the process.

📦

Nationwide Shipping

Delivered to your door across all 50 states. No clinic visits. No waiting rooms.

Questions about the process

How long does the whole process take?
From starting your assessment to receiving your medication, the typical timeline is 5–7 business days. Your physician reviews within 24 hours, and the pharmacy ships within 24–48 hours of approval.
What if the physician decides a protocol isn't right for me?
If a physician determines that a protocol is not medically appropriate for you, you will not be charged. Your physician may recommend an alternative approach or suggest you consult with your primary care provider.
Do I need to upload lab work?
It depends on the protocol. Some protocols like hormone optimization may require recent lab work. Your physician will let you know if additional labs are needed as part of your assessment review.
How do the monthly check-ins work?
Each month, you complete a brief progress update. Your provider reviews your response, adjusts dosages if needed, and sends your next refill to the pharmacy. You can also message your provider anytime through the platform.
Can I switch protocols later?
Yes. If your goals change or your physician recommends a different approach, you can switch protocols at any time. Your provider will guide the transition to ensure it is safe and effective.
Is shipping discreet?
Yes. All packages are shipped in plain, unmarked packaging with no indication of the contents. Your privacy is our priority.

Ready to get started?

Take a 2-minute assessment and get matched with a physician-directed protocol.

Start Your Visit